Mortgage Sales, Mortgage Trainings, Random Stuff


Behind the Broker: Shah Tehrany with Madison Mortgage Services on Disrupting the New York Mortgage Broker Game.

Most mortgage companies aren’t exactly known for innovation. But every so often, you run into someone who’s playing chess while the rest of the industry is still figuring out checkers. That’s Shah Tehrany, CEO of Madison Mortgage Services, and the latest guest to join me on The CEO1440 Show.

Shah’s been in the game for nearly two decades, and for the last five years, he’s been building one of the fastest-growing brokerages in the country—starting in one of the most complicated states to do business in: New York.

Now, Madison Mortgage is making a big shift—rolling out a flat fee model that puts more money in loan officers’ pockets and positions them for long-term success.

Here’s what we talked about—and why Shah’s approach is one worth watching.

From Retail to Running the Show

Like a lot of people in the mortgage space, Shah started in retail. Built his business. Built a team. Did well. But eventually, like so many top producers, he hit that moment where the systems and structure around him weren’t built to scale—at least not the way he wanted.

He wanted more control over the tech. More flexibility with the process. A better culture. And instead of waiting around for someone else to fix it, he built it himself.

That’s how Madison Mortgage was born. Fast forward to today: they’re licensed in 36 states, building fast, and now rolling out a model that could completely shift how top loan officers think about where—and how—they work.

The Flat Fee Model: What It Is and Why It Matters

Madison Mortgage is now offering loan officers a nationwide flat fee structure, a model that gives originators more control over their income and more say in how they run their business.

What it means:

  • You keep more of what you earn

  • You get access to Madison’s infrastructure, tech, and support

  • You’re in the driver’s seat of your career

The model isn’t new—but it’s very new in New York, where regulation has made it tough for brokers to scale the way they do in other states. And it’s a game-changer for high-performing retail LOs who’ve been stuck under old comp plans and bloated systems.

“Margins are tightening. AI is coming. The market’s changing. And we want our loan officers positioned to win in that future—not just survive it.”

Why New York Loan Officers Should Be Paying Attention

For LOs on the East Coast, especially in New York, options have always been limited. Getting licensed there is hard. Many super brokers avoid the state altogether.

But that’s where Madison Mortgage has a real edge. They’re not just licensed—they’re built for scale in New York and beyond.

If you’re a loan officer in the tri-state area and you’ve been sitting in retail feeling stuck, Shah’s team might be the unlock.

You get:

  • Access to multiple lenders

  • A real tech stack (not the patched-together version you’re used to)

  • Training, systems, and support that’s actually designed around originators

And if you’re already generating your own business and building a personal brand? Even better. You’ll finally be able to keep more of what you earn.

 

 

A Culture That Actually Invests in Its People

One of the biggest things that stood out to me about Shah—and Madison Mortgage—is their focus on people first, profits second.

This isn’t a leadership team hiding behind spreadsheets. Shah’s in the trenches. He does the training. He listens to calls. He asks questions. And when I came in to coach their team, they showed up. They took notes. They got better.

“We were great at mortgages. But we weren’t trained in sales. So we brought in help. And that changed everything for our team.”

Whether it’s onsite coaching, weekly training, or systems built to support growth—this is a company that’s actually doing the work.

Where the Market’s Headed—and How to Stay Ahead of It

We talked a lot about the future of the industry—rates, regulation, consolidation, and AI. And Shah’s perspective is clear: the companies that win are the ones preparing now.

Some key takeaways:

  • AI isn’t replacing loan officers—but it will replace the ones who refuse to evolve.

  • Legacy tech stacks are dead weight. LOs are moving toward more flexible, efficient platforms.

  • Consumer expectations are changing. Your execution has to be tight, and your brand has to be visible.

  • The big players (Rocket, Zillow, etc.) are building from the top of the funnel. If you’re only competing at the bottom, you’re already late.

“You don’t need to beat Rocket. You just need to stop trying to be them. Be better at what they’ll never do—showing up human.”

What Loan Officers Should Be Doing Right Now

Shah’s advice to LOs who want to win in this market?

Start thinking like a business.

Whether you join Madison or not, there are some non-negotiables if you want to stay relevant in 2025 and beyond:

  • Build a portable personal brand

  • Own your CRM and lead database

  • Learn to generate your own business

  • Focus on value-driven referral relationships

  • Align with a company that gives you freedom, not friction

If you’re relying on someone else to fix your process, grow your pipeline, or generate your leads—you’re on borrowed time.

Want to Learn More About Madison Mortgage’s Flat Fee Model?

If you’re a loan officer looking for more control, more income, and more support—especially in New York or the Northeast—Madison Mortgage might be exactly what you’ve been waiting for.

Check out https://madisonmortgage.com/careers/ to learn more about the model, the tech stack, and the support they provide.

Or just connect with Shah on LinkedIn. He’s approachable, transparent, and genuinely invested in helping people grow.

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John Jurkovich (The Broker Builder)

My name is John Jurkovich aka "The Mortgage Broker Builder". I've been building mortgage companies and running sales teams for the last 3+ Decades. I recently decided it was time to take my knowledge and experience to the world of Bankers And Brokers so we can grow the future of the mini broker!

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