In the mortgage world, there’s one thing I know for sure: success isn’t a solo act. Whether you’re a broker, loan officer, or processor, efficiency and expertise can make or break your business. That’s why I’m a huge advocate for working smarter, not harder.
Recently, I had the chance to sit down with Tyler Hancock, the founder and CEO of Hancock Processing—one of the fastest-growing third-party processing companies in the country. Tyler’s journey, insights, and approach to third-party processing shed light on how mortgage professionals can save time, increase profits, and scale without losing control.
Let’s get into it.
Who is Tyler Hancock? A Quick Backstory
Tyler’s mortgage story begins like many: a loan officer at Quicken Loans. From there, he hustled through roles at Loan Depot, LoanPal, and eventually Handshake Home Loans. But Tyler didn’t just settle for being a loan officer—he saw a massive gap in the industry when it came to efficient processing.
“I started processing my own loans because, quite honestly, nobody else had time to do it,” Tyler told me. He taught himself everything—from ordering title and appraisals to working with underwriters and account executives. The payoff? Tyler went from closing 6 loans a month to 117 as a single processor.
Fast forward to today, Hancock Processing operates in 28 states, has over 82 processors, and processes loans for 800+ loan officers and 240+ mortgage brokers. Last month alone, they closed 495 loans, and they’re on pace to hit 500 this month.
This isn’t a fluke—it’s the result of grit, systems, and a relentless drive to “do better” (a motto that Tyler and his team literally wear on their sleeves).
What is Third-Party Processing? Why Should You Care?
If you’re unfamiliar, third-party processing is essentially outsourcing your loan processing to experts. Instead of paying in-house processors or managing inconsistent files, you partner with a team like Hancock Processing that handles everything for you—from disclosures to closing.
And here’s the kicker: you don’t pay out of pocket. Processing fees get paid through closing, much like appraisal fees, so there’s no upfront cost for brokers or loan officers.
Tyler puts it simply: “Loan officers can focus on selling more loans, and processors get paid more for doing what they already do.”